DCE shows duplicate cameras for a single NetBotz 750/755 attached camera
Issue:
DCE shows duplicate cameras for a single NetBotz 750/755
Product Line:
Data Center Expert
NetBotz
Environment:
DCE (any version)
NBRK0750
NBWL0755
NBPD0165
Cause:
If you Remove a NetBotz 750 or 755 from DCE and that appliance had a connected camera, the camera will not get deleted from DCE surveillance.
The camera will appear as disconnected and show a test pattern. Re-adding the appliance even with the same camera re-adds the camera with a separate internal ID so DCE won't associate it with the newly added NetBotz.
Resolution:
After removing a NetBotz 750 or 755 with a connected camera from DCE, it is recommended that you delete the camera from the surveillance view in DCE.
If you do not, after you re-add the NetBotz even with the same camera, that camera will show as a duplicate and only one camera will actually capure clips going forward.
You should still be able to delete the camera after re-adding the appliance as you will see one communicating and one not communicating. Delete the non-communicating camera.
DCE shows duplicate cameras for a single NetBotz 750/755
Product Line:
Data Center Expert
NetBotz
Environment:
DCE (any version)
NBRK0750
NBWL0755
NBPD0165
Cause:
If you Remove a NetBotz 750 or 755 from DCE and that appliance had a connected camera, the camera will not get deleted from DCE surveillance.
The camera will appear as disconnected and show a test pattern. Re-adding the appliance even with the same camera re-adds the camera with a separate internal ID so DCE won't associate it with the newly added NetBotz.
Resolution:
After removing a NetBotz 750 or 755 with a connected camera from DCE, it is recommended that you delete the camera from the surveillance view in DCE.
If you do not, after you re-add the NetBotz even with the same camera, that camera will show as a duplicate and only one camera will actually capure clips going forward.
You should still be able to delete the camera after re-adding the appliance as you will see one communicating and one not communicating. Delete the non-communicating camera.
게시 대상: 슈나이더 일렉트릭 Korea
도움이 필요하신가요?
제품 선택기
애플리케이션에 적합한 제품과 액세서리를 빠르고 쉽게 찾을 수 있습니다.
견적 받기
영업 관련하여 온라인으로 문의하시면 전문가가 연락드립니다.
구매처
해당 지역의 가장 가까운 슈나이더 일렉트릭 대리점을 쉽게 찾을 수 있습니다.
지원 센터
한 곳에서 모든 요구 사항에 대한 지원 리소스를 찾아보십시오.