Question: What is the correct RBC for the SMT 2.2kVA and 3kVA rack-mount UPS models?

Product Line: SMT2200RMI2UC, SMT2200RM2UC, SMT3000RMI2UC, SMT3000RM2UC

Environment: UPS units with ID 1027

Cause:  SMT 2.2kVA and 3kVA rack-mount UPS models with ID1046 may display the incorrect RBC model number on the UPS LCD Display, or the SmartConnect user interface. This will be addressed in an upcoming UPS firmware update.

Resolution: The correct RBC model numbers are shown below and on the UPS product pages on www.apc.com.

UPS Model              RBC

SMT2200RMI2UC   RBC43

SMT2200RM2UC    RBC43

SMT3000RMI2UC   RBC43

SMT3000RM2UC    RBC43

For more information on updating the firmware of your UPS, refer to Knowledge Base Article FA164737.

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