Issue:
What is the purpose of the serial port of the Symmetra LX SYMIM5 intelligence module?
Product:
SYMIM5
Environment:
All serial numbers
Solution:
This port is not meant to connect with any shutdown or any management software.
The service port of the Symmetra LX Intelligence Module (SYMIM5) is intended to be used by our engineering team and/or our field service representatives to diagnose issues (if any) and/or gather data from the unit for evaluation. This is not intended to be accessed by the end user in the field by any means as improper use of this can cause damage to the intelligence module that can lead to component issues or possible load droppage.
If you have any clarifications and/or requests for the above mentioned available information, please feel free to contact us at 1-800-800-4272 or chat with our technical support representatives.