Geo SCADA: Resetting the VVXLocalUser Password

The Virtual ViewX Manager defines the Windows user that connects to the Virtual ViewX Server.  This is configured on the ‘Sessions’ tab and ‘Applications’ tab as follows:

If the Virtual ViewX server is running Windows 10 or Windows 11, the Windows user shown (in the ‘User name’ field above) will be VVXLocalUser.

Note: If the Virtual ViewX server is running Windows Server, there are two Windows accounts that are used: VirtualUI and VVXLocaluser.  More information on user accounts may be found in the Geo SCADA Virtual ViewX Troubleshooting Guide, section 7, which is downloadable from the link below:

https://community.se.com/t5/Geo-SCADA-Knowledge-Base/Virtual-ViewX-Setup/ba-p/278269

As can be seen in the screen shot above, the password for the VVXLocalUser account is hidden.  When troubleshooting a Virtual ViewX configuration that is not working properly, it may be necessary to reset the password for the VVXLocaluUser account.

The password may be reset by following the steps below:

- Launch the Windows 'Computer Management' app
- Navigate to the System Tools | Local Users and Groups | Users branch as shown in the screen shot below

- You should see a user in the list named 'VVXLocalUser'
- Right-click on this user and a menu should appear.  Select 'Set password' from the menu.

- Once you have changed the password you will then need to enter this password into the VVX Manager | Applications | Sessions tab

- Finally, you will need to restart the Thinfinity service(s) by opening the Windows Services, right-clicking on the Thinfinity object(s) and selecting 'Restart' from the menu

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