Issue:

Video: How to Cold Start a Smart-UPS Modular Ultra 5-20kW

Product Line:

APC Smart-UPS Modular Ultra 5-20kW

Environment:

All models and serial numbers

Resolution:
The Cold start procedure is used to determine if a UPS is functional; if it will not turn on when plugged into utility power. This is a great way to establish if a UPS will not turn on due to bad input power.

This video demonstrates how to Cold Start a Smart-UPS Modular Ultra 5-20kW.

Should you encounter any issues or need further assistance, please contact our customer care center at https://www.apc.com/us/en/support/

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