Nutanix Files Start fails if sufficient time is not allowed after cluster is started.
Issue:
Nutanix Files Start command fails when issued shortly after cluster startup completes.
The following message appears in the error.log file -
2025-12-10T01:07:15,435 ERROR Thread-32 com.apcc.pcns.nutanixservice.NutanixSshConnection - startAfs() - AFS start command failed with result ERROR: Unable to power on vms for fileserver
2025-12-10T01:07:15,435 ERROR pool-9-thread-1 com.apcc.m11.components.shutdowner.NutanixClusterOps java.util.concurrent.ExecutionException: java.rmi.RemoteException: Failed to start AFS
at java.base/java.util.concurrent.CompletableFuture.reportGet(CompletableFuture.java:396) - startAFS() - failed to start AFS: {}
Product:
PowerChute Network Shutdown version 5.2
Environment:
Nutanix AHV 10.3, AOS 7.3
Cause:
The Files Start command fails when issued shortly after the cluster startup completes.
Solution:
Increase Cluster Start duration to allow enough time between cluster start and attempt to re-start Nutanix Files. This may need to be set between 10 and 15 minutes.