Troubleshooting Steps if Easy-UPS BVX Will Not Turn On
Problem:
The Easy-UPS BVX will not turn on. The following are the likely cause:
Problem 1: Battery is disconnected.
Problem 2: There is a problem with the power coming from the wall.
Problem 3: The circuit breaker tripped.
Answer:
If the Easy-UPS BVX will not turn on, try the following troubleshooting steps:
Problem 1: Ensure the battery connector on the rear of the Easy-UPS has been inserted correctly.
Problem 2: Ensure that the Easy-UPS is securely connected to a utility power outlet. If the input power cord is correctly connected and it will not turn on, test another appliance on the power outlet to ensure the power outlet is working. Test the Easy-UPS on another power outlet. If the unit will still not turn on, the issue is likely from the input power to the UPS.
- If the utility voltage is outside of the acceptable voltage range listed in the technical specifications in the manual, the UPS will not power on.
- If voltage is okay and UPS still will not power up, it may be that the Total Harmonic Distortion(THD)of the input power is not acceptable. input power cannot be measured with a voltmeter. An oscilloscope or a multi-meter will be needed to sample the actual shape of the wave.
- If you are not certified to own equipment mentioned oscilloscope or is a simple test you can do to confirm or deny that the unit does above there the input power.
Follow these steps:
Step 1. Disconnect all equipment power cords from the Easy-UPS output sockets, and unplug the Easy-UPS product from the wall.
Step 2. Confirm that the Easy-UPS product’s battery is connected.
Step 3. Attempt to start the Easy-UPS product off it’s battery by cold starting it. Press the power button on the front panel to power on the UPS.
Step 4. Insert the Easy-UPS input power cord into the power outlet. If the Easy-UPS remains on battery, the likely cause of the problem is the input power to the Easy-UPS.
Problem 3: Check the circuit breaker located on the rear of the Easy-UPS. The circuit breaker will "trip" or pop out if there is a severe overload on the output side of the UPS (i.e., too much equipment is plugged into the UPS). If the circuit breaker has popped out, reduce the load, then press the "Reset" button in. Once pushed back in, try to power the unit up again. If the circuit breaker will NOT stay in, contact the Schneider Electric Technical Support and have the model and serial number available.