HMIGTO6310 - getting a "Project Integrity CRC does not match" error.

Issue:

While transferring a Vijeo Designer designer project to a HMIGTO6310 via the File System method using a USB memory stick,

The transfer does not complete and there is the error message "Project Integrity CRC does not match" that is displayed.

Product Line:

Vijeo Designer Based HMI.

Resolution:

The "Project Integrity CRC does not match" error indicates a CRC checksum that does match with the current application in SRAM.

To reset the CRC check error, if the HMI has a SD card slot, transfer a project to the HMI using the File System method with a SD card.

A transfer using a SD card will reset the HMI to a deeper level, which might reset the CRC error.

If there is no SD card slot, it will be required to try a transfer via a USB cable or via Ethernet.

When asked to confirm the download to target, select "Delete all Run-time Data" and click "Yes".

After the transfer, if the CRC check error is not reset, then the HMI SRAM might be damaged and the unit needs to be replaced.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)

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