Question 1

ATV320 При замыкании контактов +24 В и DI1 старта двигателя не происходит. Коммутация силовых линий правильная.

Accepted Answer

ВОПРОС:ATV320 При замыкании контактов +24 В и DI1 старта двигателя не происходит. Коммутация силовых линий правильная.Среда/Окружение/Версии: - ATV320РЕШЕНИЕ:Для запуска преобразователя в работу необходимо подать две команды.Первая - команда управления (Вы её подали с +24 на DI1)Вторая - команда задания, т.е. это заданная частота вращения двигателя.Есть несколько способов задания частоты.Какой способ необходим в Вашем случае? Вы хотите изменять частоту вращения с помощьюновигатора? С помощью внешнего переменного сопротивления? А может будет фиксированная частота вращения?Что-бы проверить преобразователь частоты войдите в CONF - FULL - SET и установите параметр LSPна необходимое значение частоты. После подачи команды управления двигатель должен начать вращение.

Question 2

Как управлять ATV212 при помощи ПЛК M221 по шине Modbus RTU

Accepted Answer

Оборудование:Преобразователь частоты ATV212 - любая модельПЛК M221 - любая модельПрограммное обеспечение:EcoStruxure Machine Expert Basic V1.2 Build 65304 и выше.Во вложении приведена инструкция по настройке ПЧ и описание программы для ПЛК.Во вложении также приведена сама программа для ПЛК.

Question 3

What are the results of IGBT transistor tests with/without motor when testing Altivar variable speed drive. Is there a difference?

Accepted Answer

The result can be: OK, open or short circuit.The difference between IGBT diagnostic test with and without the motor is following:During the test without the motor, there is not current flown from variable speed drive (VSD), because motor is not connected. So there is no information based on current measurement at VSD output. During this test the VSD switches on upper IGBT (between DC+ and phase U) and measures voltage on phase U. Then it continues to switch all other IGBTs. With this test it is possible to recognize if one or more IGBTS are permanently conductive which means in short circuit. During the test without the motor it is not possible to detect if one or more IGBTs are permanently open (not conductive).To be able to detect also if IGBT is permanently open, the second test must be done - with the motor connected. If IGBT is permanently open and never go conductive, it will be recognized in the measured current. And it can be done only if the motor is connected.So test without motor can bring OK/short circuit result and test with motor OK/open circuit/short circuit.

Question 4

ATV312  Управление и задание с передней панели преобразователя частоты

Accepted Answer

Вопрос:ATV312 Какие параметры нужно настроить, чтобы управление и задание было с передней панели преобразователя частотыСреда/Окружение/Версии:ATV312Решение: ЛОКАЛЬНАЯ конфигурацияИз-за взаимозависимости параметров переключение с одной конфигурации на другую приведет к изменению других параметров (например, назначение входов/выходов вернется к заводским значениям).При нажатии кнопки MODE в течение 3 секунд преобразователь переходит в ЛОКАЛЬНУЮ конфигурацию.Встроенный поворотный переключатель работает как потенциометр, а встроенная кнопка RUN активируется.[Канал задания 1] (Fr1) устанавливается на [Виртуальный AI 1] (AIV1), а [Управление по 2/3 проводам] (tCC) устанавливается на [Локальный] (LOC) при переключении в ЛОКАЛЬНУЮ конфигурацию.ДИСТАНЦИОННАЯ конфигурация (заводская настройка):Это заводская настройка. Для более детальной информации смотрите руководство по программированию( 28-31 стр): 3) ATV312 programming manual | Schneider Electric

Question 5

How to Upgrade Firmware on Smart-UPS Models Using the Firmware Upgrade Wizard

Accepted Answer

Introduction: Most Smart-UPS models support user-upgradeable firmware. Firmware upgrades can provide product improvements, feature enhancements, and cybersecurity remediations throughout the product lifecycle. Important: During a firmware upgrade, battery backup is unavailable. Equipment powered by the UPS will not be protected from power failures. Depending on the UPS model, UPS output power may need to be turned off before the firmware can be upgraded. The Firmware Upgrade Wizard will advise you on how to proceed.Ensure the computer remains powered on and the communication connection between the UPS and the computer is maintained throughout the firmware upgrade process.Schneider Electric recommends upgrading Smart-UPS On-Line SRT, XP, and XU firmware only when instructed by Schneider Electric Technical Support or when advised through an official Schneider Electric communication. To view different UPS firmware upgrade methods, refer to FA164737. Applicable models: Click to expand and view details The following UPS model families support user-upgradeable firmware using the Firmware Upgrade Wizard. Supported UPS model families CSHSCLSMCSMTSMTLSMXSRTSRTLXPXU As support for additional UPS models is added over time, the list below identifies UPS models that are not currently supported by the Firmware Upgrade Wizard. UPS models that do not support user-upgradeable firmware using the Firmware Upgrade Wizard Smart-UPS Ultra 5, 8, and 10kVA modelsSmart-UPS Ultra Modular models with the prefix SRYLUPS models with the prefixes SU, SUA, SUM, SURT, SURTA, and SURTDSMX750, SMX1000, and SMX1500 UPS models with ID 11 running UPS firmware version 02.x or earlierDevices not supported in the current release: SMT750RMJ1U, SMT2200, SMC2200XLI-BR Firmware Upgrade: The Firmware Upgrade Wizard automatically identifies the connected UPS and selects the appropriate firmware file. Note: Downgrading firmware to an earlier version is not recommended. Important: Do not disconnect the UPS communication cable, reboot the computer, or attempt to turn off the UPS during the firmware upgrade.If a previous version of the Firmware Upgrade Wizard is installed, uninstall it before downloading the latest version. Step 1 Download the latest version of the Firmware Upgrade Wizard ZIP file, and the Firmware Upgrade Wizard User Guide. Step 2 Important: Verify the MD5 checksum of the downloaded Firmware Upgrade Wizard ZIP file. The current MD5 checksum is 47c9f0ebc3482359d16c0ebc1798eae9. Open Command Prompt.Change the directory to the folder where the downloaded Smart-UPS_Firmware_Upgrade_Wizard_v4.3.8v12a.zip was saved: This is typically done using the "cd" command.For example, if the Smart-UPS_Firmware_Upgrade_Wizard_v4.3.8v12a.zip file was saved to the Downloads folder, the command may be: "cd C:\Users\Username\Downloads", or "cd Downloads" Run the command "certutil -hashfile Smart-UPS_Firmware_Upgrade_Wizard_v4.3.8v12a.zip MD5"Verify that the displayed MD5 checksum exactly matches the value shown above.For example: Step 3 The Firmware Upgrade Wizard ZIP file contains the application and all required UPS firmware files. The accompanying User Guide provides detailed prerequisites, instructions, and screenshots. Follow the Firmware Upgrade User Guide to update the firmware of your UPS. Depending on the UPS model and upgrade path, the firmware upgrade process may take approximately 25 to 30 minutes. If the firmware upgrade does not complete, contact Schneider Electric Technical Support. Provide the UPS model, serial number, UPS ID, and current firmware revision.

Question 6

How do I update my Smart-UPS firmware using the command line interface of my Network Management Card?

Accepted Answer

Issue:Because the Firmware Upgrade Wizard is the most universal and preferred method of updating, we recommend using the APC Firmware Upgrade Wizard whenever possible. The APC Firmware Upgrade Wizard guides you through the update process and provides a consistent update experience. The Firmware Upgrade Wizard is available in FA279197. Instructions are being provided here for users that are unable use the Firmware Upgrade Wizard and wish to update their Smart-UPS Firmware using command line tools and an APC Network Management Card (NMC). For those who wish to update their Smart-UPS Firmware using the NMC’s web interface, see FA170679.Product Line:Smart-UPS models with the prefixes SMT, SMX, SRT, SRTL, XU, and XP with a SmartSlot or Embedded NMC. If the ID of your UPS is not available in the table below, it means there are no firmware updates available for that UPS at this time. Environment: Command line terminal emulator and file transfer toolsSupported UPS model listed aboveUPS Network Management Card 2 (AP9630, AP9630CH, AP9631, AP9631CH, or embedded NMC2) with SUMX application firmware v6.4.0 or higher UPS Network Management Card 3 (AP9640, AP9641, AP9643, or embedded NMC3) with SU application firmware 1.0 or higherCorrect firmware file for the particular UPS available in the table below Resolution:Follow the steps below to determine your current NMC type and firmware revision, select the proper UPS firmware image, and update the UPS firmware via the Network Management Card’s Command Line Interface (CLI). Step 1 - Using an SSH client of your choice, connect to the IP address of the Network Management Card.Note: If required, Open SSH can be added using Windows Manage Optional Features.Example of using Windows Command Prompt to connect via SSH:ssh -c aes256-cbc apc@10.0.0.1Notes: This SSH command is for OpenSSH. The command may differ depending on the SSH tool used.The username may be different that the “apc” username used in this example. Using the web interface of the NMC, navigate to the “SSH Host Key” in the “Console” found in the “Network” section of the “Configuration” menu. Verify and take note of the SSH Key.Compare the SSH key to the RSA fingerprint displayed in the command line terminal window. To display the fingerprint in the same format as shown in the NMC web interface, the <-o FingerPrintHash=md5> argument can be used. Example:ssh -c aes256-cbc -o FingerPrintHash=md5 apc@10.0.0.1Notes: Telnet can be used if enabled, but it is not recommended due to lack of encryption, and the examples shown here are just for reference.Example of using Windows Command Prompt to connect via Telnet: From a computer that has access to the network on which the NMC is installed, at a command prompt, type telnet and the IP address for the NMC (for example, telnet 10.216.253.128, when the NMC uses the default Telnet port of 23), and press ENTER.This example works for command prompt based Telnet clients. The commands may differ for different Telnet clients. If the NMC uses a non-default port number (from 5000 to 32768), you must include a colon or a space, depending on your Telnet client, between the IP address (or DNS name) and the port number. (These are commands for general usage: some clients don’t allow you to specify the port as an argument and some types of Linux might want extra commands). Enter the user name and password.Step 2 - Check if you have a Network Management Card 2 running Smart-UPS / Matrix Application, or a Network Management Card 3 running Smart-UPS Application and ensure there are no active alarms reported.Use the command to display the Network Management Card application module:Network Management Card 2 installed in a Smart-UPS uses “sumx” Application Module: Network Management Card 3 installed in a Smart-UPS uses “su” Application Module:Use the command to ensure there are no active alarms:Step 3 - If using Network Management Card 3, go to Step 4.If using Network Management Card 2: Verify the firmware revision of your Network Management Card. The firmware must be v.6.4.0 or higher, but we recommend you always run the latest available NMC firmware. To update the firmware of your Network Management Card, refer to FA156047.Use the command to display the Network Management Card firmware version:Step 4 - IMPORTANT: For Smart-UPS Ultra models with ID 1226 & 1227, the firmware of the Network Management Card must be updated to version 2.5.4.4 or later before updating the UPS firmware. Refer to FA156047 to update the firmware of the Network Management Card. Note: always download the latest NMC firmware for SUCAN application from se.com: Step 5 – Identify the correct UPS Firmware file. Use the command.Identify the "ID" number to select the proper firmware file for your UPS. For example, for a UPS with ID 1024 the proper filename will be SRTL1024UPS_xx-x.enc Download the appropriate firmware file available in the table below. The "ID" is a unique identifier for the hardware platform of your UPS. You need to use the "ID" number to make sure to select the correct firmware file. A particular UPS model may have different "ID" numbers depending on when it was manufactured, or its current firmware version. Always check the "ID" number of the UPS before starting the update, and ensure you use a firmware file with the compatible ID. If the incorrect file is used, the update will be refused, and will need to be restarted using the correct firmware file. Use the table below to determine the correct firmware file for your UPS. Click here to view details UPSSeriesUPSIDFirmware FileLatest FirmwareVersionReleaseNotesFirmwareUpdate withOutput OnAvailableCrypto-graphycallySignedFirmwareUpdatevia NMCSCL1029SCL1029UPS_15-6.encUPS 15.6YesYesEnabledSCL1048SCL1048UPS_16-6.encUPS 16.6YesYesEnabledSMC1005SMC1005UPS_15-1.encUPS 15.1NoNoConfigurableSMT1015SMT1015UPS_18-0.encUPS 18.0YesYesConfigurableSMT1027SMT1027UPS_18-0.encUPS 18.0YesYesConfigurableSMT1031SMT1031UPS_15-6.encUPS 15.6YesYesConfigurableSMT1039SMT1039UPS_15-5.encUPS 15.5NoYesConfigurableSMT1040SMT1040UPS_15-0.encUPS 15.0NoNoConfigurableSMT1041SMT1041UPS_15-0.encUPS 15.0NoNoDisabledSMT1050SMT1050UPS_16-6.encUPS 16.6YesYesConfigurableSMT1059SMT1059UPS_16-5.encUPS 16.5YesYesConfigurableSMT1060SMT1060UPS_02-0.encUPS 02.0YesYesConfigurableSMT17SMT17UPS_07-1.encUPS 07.1NoNoEnabledSMT18SMT18UPS_15-1.encUPS 15.1NoNoConfigurableSMT20SMT20UPS_15-0.encUPS 15.0NoNo ConfigurableSMTL1026SMTL1026UPS_15-5.encUPS 15.5YesYesConfigurableSMTL1047SMTL1047UPS_16-5.encUPS 16.5YesYesConfigurableSMTL1064SMTL1064UPS_01-8.encUPS 01.8YesYesConfigurableSMX1003SMX1003UPS_15-0.encUPS 15.0NoNoConfigurableSMX1031SMX1031UPS_15-6.encUPS 15.6NoYesConfigurableSMX1050SMX1050UPS_16-6.encUPS 16.6NoYesConfigurableSMX20SMX20UPS_15-0.encUPS 15.0NoNoConfigurableSMX23SMX23UPS_15-0.encUPS 15.0NoNoConfigurableSRT1001*SRT1001UPS_02-9.encUPS 02.9NoNoEnabledSRT1002SRT1002UPS_15-1.encUPS 15.1NoNoDisabledSRT1010SRT1010UPS_15-5.encUPS 15.5NoYesEnabledSRT1013SRT1013UPS_15-1.encUPS 15.1NoNoDisabledSRT1014SRT1014UPS_15-1.encUPS 15.1NoNoDisabledSRT1019SRT1019UPS_15-5.encUPS 15.5NoYesEnabledSRT1020SRT1020UPS_15-8.encUPS 15.8NoYesEnabledSRT1021SRT1021UPS_15-6.encUPS 15.6NoYesEnabledSRT1024SRT1024UPS_15-6.encUPS 15.6NoYesEnabledSRT1025SRT1025UPS_15-5.encUPS 15.5NoYesEnabledSRTL1024SRTL1024UPS_15-6.encUPS 15.6NoYesEnabledSRTL1034SRTL1034UPS_10-1.encUPS 10.1YesYesEnabledSRTL1035SRTL1035UPS_10-1.encUPS 10.1YesYesEnabledSRTL1062SRTL1062UPS_10-1.encUPS 10.1YesYesEnabledSRTL1063SRTL1063UPS_10-1.encUPS 10.1YesYesEnabledSRTL1226**SRTL1226UPS_3-8.encUPS 03.8NoYesEnabledSRTL1227**SRTL1227UPS_01-2.encUPS 01.2NoYesEnabledSRYL1225***SRYL1225UPS_18-0.encUPS 18.0NoYesEnabledXP1016XP1016UPS_15-1.encUPS 15.1NoNoEnabledXU1017XU1017UPS_15-7.encUPS 15.7NoYesDisabledXU1025XU1025UPS_15-5.encUPS 15.5NoYesEnabledXU1033XU1033UPS_15-7.encUPS 15.7NoYesDisabled Notes: *For SRT UPS models with ID of 1001, the UPS firmware must be updated in two steps. First update the UPS firmware using SRT1001UPS_02-9.enc. This will change the UPS ID to 1013. Once the update to UPS 02.9 is completed, perform the firmware update again using SRT1013UPS_15-0.enc.** For SRTL UPS models with ID 1226 & 1227, always perform a Logic Reset or "Brain Dead" before initiating the firmware update. Refer to FAQ000269051 for more information.*** For SRTL UPS models with ID 1225, refer to FAQ000261838 for additional update instructions.It is not recommended to perform a firmware downgrade to a lower firmware version.In rare situations, the UPS firmware update may not install automatically after the firmware file was transferred to the UPS. Refer to FAQ000258690 to complete the UPS firmware update.For more information about enabling or disabling firmware updates via the NMC for the UPS models that support this feature, refer to FAQ00024438.Once firmware updates via the NMC have been disabled, attempts to update the UPS firmware using the NMC will be refused:For SRYL (Smart UPS Modular Ultra), if upgrading from 13.2 or greater you may put the UPS into Manual Bypass. See Set the UPS to Manual Bypass Mode section in the Smart UPS Modular Ultra Manual. Step 6 – The majority of UPS models support firmware update with output on. Refer to the above table, and if you have a UPS that supports firmware update with output on, go to Step 7.NOTE: For UPS devices that require the UPS output to be off before initiating the update, ensure that network access is not dependent on the UPS for power, when updating via the Network Management Card.If network access is dependent on the UPS for power, refer to FA279197 for instructions on updating the UPS firmware using the Firmware Upgrade Wizard.If network access is not dependent on the UPS for power, ensure the attached load is correctly shut down before proceeding with turning off the UPS output.Use the command to turn off the UPS output, then use the command to verify the UPS output status:Step 8 Via SCP:Use the command to disconnect from the SSH or Telnet session:Copy the UPS firmware file to the NMC using the following command:NOTE: This SSH command is for OpenSSH. The command may differ depending on the SSH tool used. In this example, the file will be copied to the “tmp” folder on the NMC.Via FTP:FTP may be disabled by default on the NMC, and must be enabled before continuing.Use the command to enable FTP and use the command followed by to reboot the NMC and apply the changes.Use the command to disconnect from the SSH or Telnet session:Using an FTP client of your choice, FTP the UPS firmware file onto the “tmp” folder on the NMC.Here’s an example of loading a UPS firmware file onto the “tmp” folder on the NMC using Windows Command Prompt:ftp User (:(none)): NMC UsernamePassword: NMC Passwordftp> binftp> hashftp> cd tmpftp> put “”ftp> quitStep 9 - Reconnect to the NMC, and use the command followed by the command to verify that the file has been copied to the “tmp” folder on the NMC:Initiate the UPS Firmware Update using the command to check the status of the UPS Firmware Update:The update may take several minutes. Once the command returns “Status: No firmware update is in progress”, the UPS firmware update is completed.Verify that the new UPS firmware version is shown using the command:If the update does not complete, or if any errors are displayed, ensure that the conditions in Step 2 are met. Try updating the UPS firmware with the UPS output turned off. If no alarms are shown, try updating the UPS firmware using the Firmware Upgrade Wizard, which can be found in FA279197 .Step 10 – If the UPS output was turned off in Step 6, the UPS output should now be turned back on.Use the command to turn the UPS output back on.The attached load can now be turned on.For any issues encountered during the update process or any additional questions, please contact APC Tech Support.

Question 7

How do I update my Smart-UPS firmware using the web interface of my Network Management Card?

Accepted Answer

Issue:Because the Firmware Upgrade Wizard is the most universal and preferred method of updating, we recommend using the APC Firmware Upgrade Wizard whenever possible. The APC Firmware Upgrade Wizard guides you through the update process and provides a consistent update experience. The Firmware Upgrade Wizard is available in FA279197. Not all models are supported by the Firmware upgrade Wizard. Instructions are being provided here for users that are unable use the Firmware Upgrade Wizard or prefer to update their Smart-UPS Firmware using the web interface of an APC Network Management Card (NMC). For those who wish to update their Smart-UPS Firmware using the NMC's command line interface (CLI), see FAQ000242942 . Product Line:Smart-UPS models with the prefixes SCL, SMC, SMT, SMTL, SMX, SRT, SRTL, SRYL, XP, and XU with a SmartSlot or embedded NMC. If the ID of your UPS is not available in the table below, it means there are no firmware updates available for that UPS at this time. Environment: Supported UPS model listed aboveSupported Web browsers: Microsoft® Internet Explorer® (IE) 8.x or higher, with compatibility view turned on; the latest release of Microsoft® Edge®; the latest releases of Mozilla® Firefox® or Google® Chrome®UPS Network Management Card 2 (AP9630, AP9630CH, AP9631, AP9631CH, or embedded NMC2) with SUMX application firmware v6.4.0 or higher UPS Network Management Card 3 (AP9640, AP9641, AP9643, or embedded NMC3) with SU application firmware 1.0 or higherCorrect firmware file for the particular UPS available in the table below Resolution:Follow the steps below to determine your current NMC firmware revision, select the proper UPS firmware file, and update the UPS firmware via the Network Management Card web interface.NOTE: When performing the UPS firmware update using the NMC web interface, while connected to the web interface over Wi-Fi, a different network, or VPN, a file transfer timeout may occur if an HTTPS connection is used. Refer to FAQ000234317 for alternative methods to update the UPS firmware using the NMC. Step 1 - Check if you have a Network Management Card 2 running Smart-UPS / Matrix Application, or a Network Management Card 3 running Smart-UPS Application, and ensure there are no active alarms reported.Network Management Card 2 running Smart-UPS / Matrix Application:Network Management Card 3 running Smart-UPS Application:Step 2 - If using Network Management Card 3, go to Step 3.If using Network Management Card 2: Verify the firmware revision of your Network Management Card. From the NMC web interface choose “About”, then “Network”. The firmware must be v.6.4.0 or higher, but we recommend you always run the latest available NMC firmware. To update the firmware of your Network Management Card, refer to FA156047 . Step 3 - IMPORTANT: For Smart-UPS Ultra models with ID 1226 & 1227, the firmware of the Network Management Card must be updated to version 2.5.4.4 or later before updating the UPS firmware. Refer to FA156047 to update the firmware of the Network Management Card. Note: always download the latest NMC firmware for SUCAN application from se.com: Step 4 – Identify the correct UPS Firmware file.Note: Always update to the latest Network Management Card firmware before updating the UPS firmware. See . See FA156047, FAQ000261841 From the NMC web interface choose “About”, then “UPS”:Identify the "ID" number to select the proper firmware file for your UPS. For example, for a UPS with ID 1025 the proper filename will be SRT1025UPS_15-0.enc Download the appropriate firmware file available in the table below. The "ID" is a unique identifier for the hardware platform of your UPS. You need to use the "ID" number to make sure to select the correct firmware file. A particular UPS model may have different "ID" numbers depending on when it was manufactured, or its current firmware version. Always check the "ID" number of the UPS before starting the update, and ensure you use a firmware file with the compatible ID. If the incorrect file is used, the update will be refused, and will need to be restarted using the correct firmware file. Use the table below to determine the correct firmware file for your UPS: Click here to view details UPSSeriesUPSIDFirmware FileLatest FirmwareVersionReleaseNotesFirmwareUpdate withOutput OnAvailableCrypto-graphycallySignedFirmwareUpdatevia NMCSCL1029SCL1029UPS_15-6.encUPS 15.6YesYesEnabledSCL1048SCL1048UPS_16-6.encUPS 16.6YesYesEnabledSMC1005SMC1005UPS_15-1.encUPS 15.1NoNoConfigurableSMT1015SMT1015UPS_18-0.encUPS 18.0YesYesConfigurableSMT1027SMT1027UPS_18-0.encUPS 18.0YesYesConfigurableSMT1031SMT1031UPS_15-6.encUPS 15.6YesYesConfigurableSMT1039SMT1039UPS_15-5.encUPS 15.5NoYesConfigurableSMT1040SMT1040UPS_15-0.encUPS 15.0NoNoConfigurableSMT1041SMT1041UPS_15-0.encUPS 15.0NoNoDisabledSMT1050SMT1050UPS_16-6.encUPS 16.6YesYesConfigurableSMT1059SMT1059UPS_16-5.encUPS 16.5YesYesConfigurableSMT1060SMT1060UPS_02-0.encUPS 02.0YesYesConfigurableSMT17SMT17UPS_07-1.encUPS 07.1NoNoEnabledSMT18SMT18UPS_15-1.encUPS 15.1NoNoConfigurableSMT20SMT20UPS_15-0.encUPS 15.0NoNo ConfigurableSMTL1026SMTL1026UPS_15-5.encUPS 15.5YesYesConfigurableSMTL1047SMTL1047UPS_16-5.encUPS 16.5YesYesConfigurableSMTL1064SMTL1064UPS_01-8.encUPS 01.8YesYesConfigurableSMX1003SMX1003UPS_15-0.encUPS 15.0NoNoConfigurableSMX1031SMX1031UPS_15-6.encUPS 15.6NoYesConfigurableSMX1050SMX1050UPS_16-6.encUPS 16.6NoYesConfigurableSMX20SMX20UPS_15-0.encUPS 15.0NoNoConfigurableSMX23SMX23UPS_15-0.encUPS 15.0NoNoConfigurableSRT1001*SRT1001UPS_02-9.encUPS 02.9NoNoEnabledSRT1002SRT1002UPS_15-1.encUPS 15.1NoNoDisabledSRT1010SRT1010UPS_15-5.encUPS 15.5NoYesEnabledSRT1013SRT1013UPS_15-1.encUPS 15.1NoNoDisabledSRT1014SRT1014UPS_15-1encUPS 15.1NoNoDisabledSRT1019SRT1019UPS_15-5.encUPS 15.5NoYesEnabledSRT1020SRT1020UPS_15-8.encUPS 15.8NoYesEnabledSRT1021SRT1021UPS_15-6.encUPS 15.6NoYesEnabledSRT1024SRT1024UPS_15-6.encUPS 15.6NoYesEnabledSRT1025SRT1025UPS_15-5.encUPS 15.5NoYesEnabledSRTL1024SRTL1024UPS_15-6.encUPS 15.6NoYesEnabledSRTL1034SRTL1034UPS_10-1.encUPS 10.1YesYesEnabledSRTL1035SRTL1035UPS_10-1.encUPS 10.1YesYesEnabledSRTL1062SRTL1062UPS_10-1.encUPS 10.1YesYesEnabledSRTL1063SRTL1063UPS_10-1.encUPS 10.1YesYesEnabledSRTL1226**SRTL1226UPS_03-8.encUPS 03.8NoYesEnabledSRTL1227**SRTL1227UPS_01-2.encUPS 01.2NoYesEnabledSRYL1225***SRYL1225UPS_18-0.encUPS 18.0NoYesEnabledXP1016XP1016UPS_15-1.encUPS 15.1NoNoEnabledXU1017XU1017UPS_15-7.encUPS 15.7NoYesDisabledXU1025XU1025UPS_15-5.encUPS 15.5NoYesEnabledXU1033XU1033UPS_15-7.encUPS 15.7NoYesDisabled Notes: *For SRT UPS models with ID of 1001, the UPS firmware must be updated twice. First update the UPS firmware using SRT1001UPS_02-9.enc. This will change the UPS ID to 1013. Once the update to UPS 02.9 is completed, perform the firmware update again using SRT1013UPS_15-0.enc** For SRTL UPS models with ID 1226 & 1227, always perform a Logic Reset or "Brain Dead" before initiating the firmware update. Refer to FAQ000269051 for more information.*** For SRTL UPS models with ID 1225, refer to FAQ000261838 for additional update instructions.It is not recommended to perform a firmware downgrade to a lower firmware version.In rare situations, the UPS firmware update may not install automatically after the firmware file was transferred to the UPS. Refer to FAQ000258690 to complete the UPS firmware update.For more information about enabling or disabling firmware updates via the NMC for the UPS models that support this feature, refer to FAQ00024438.Once firmware updates via the NMC have been disabled, attempts to update the UPS firmware using the NMC will be refused:For SRYL (Smart UPS Modular Ultra), if upgrading from 13.2 or greater you may put the UPS into Manual Bypass. See Set the UPS to Manual Bypass Mode section in the Smart UPS Modular Ultra Manual. Step 5 – The majority of UPS models support firmware update with output on. Refer to the above table, and if you have a UPS that supports firmware update with output on, go to Step 6.NOTE: For UPS devices that require the UPS output to be off before initiating the update, ensure that network access is not dependent on the UPS for power, when updating via the Network Management Card.If network access is dependent on the UPS for power, refer to FA279197 for instructions on updating the UPS firmware using the Firmware Upgrade Wizard.If network access is not dependent on the UPS for power, ensure the attached load is correctly shut down before proceeding with turning off the UPS output.To turn off the UPS output, from the NMC web interface choose “Control”, then “UPS”:Step 6 – Navigate to the "Configuration" Menu, select "Firmware Update", then use the "Choose File" button to browse for the correct firmware file downloaded and identified in Step 4.Once the correct Firmware file has been selected, click the “Update UPS” button to apply the update. The below window will open after selecting “Update UPS”Notes: The update may take several minutes. When this window closes, the update is complete. Verify that the new UPS Firmware version is shown using the same procedure shown in Step 3. Note: For Smart UPS Modular Ultra, the update may take more than 20 minutes to complete If the update does not complete, or if any errors are displayed, ensure that the conditions in Step 1 are met. Try updating the UPS firmware with the UPS output turned off. If no alarms are shown, try updating the UPS firmware using the Firmware Upgrade Wizard, which can be found in FA279197. Step 7 - If the UPS output was turned off in Step 5, the UPS output should now be turned back on.From the NMC web interface choose “Control”, then “UPS”“Skip outlet on delays” may be selected if required to restore power immediately.The attached load can now be turned on. For any issues encountered during the update process or any additional questions, please contact APC Tech Support

Question 8

Data Center Expert | Discovering a NetBotz 700 Series Appliance

Accepted Answer

Issue:Process to discover a NetBotz 700 series appliance into StruxureWare Data Center Expert.Product LineStruxureWare Data Center Expert (DCE) - Basic Appliance (AP9465) - Standard Appliance (AP9470) - Enterprise Appliance (AP9475) - Virtual Appliance (AP94VMACT)StruxureWare Central (SWC)InfraStruXure Central (ISXC)NetBotz 750 (NBRK0750)Environment:StruxureWare Data Center Expert (7.7.1 and higher)NetBotz 750 (firmware 5.2.0 and higher)Resolution:See additional knowledge bases for discovering different other types of devices: - Video: Data Center Expert | Device Discovery for APC Devices using SNMPv1 - Data Center Expert | Device Discovery for APC Devices using SNMPv3 - Data Center Expert | Discovering a NetBotz 200 Series Appliance - Data Center Expert | Discovering a NetBotz 300-500 Series Appliance - Data Center Expert | Discovering a ModbusTCP device - Video: Data Center Expert | Device Discovery for Third-Party Devices using SNMP - BACnet is currently not supportedThere are multiple steps required to add a NetBotz 700 series appliance into Data Center Expert for SNMP Monitoring and Surveillance (cameras). Requirements for SNMP Discovery1) Ensure the NetBotz appliance is accessible on the Network. Instructions on configuring network settings can be found in knowledge base NetBotz 700 Series | Configuring Network Settings .2) Ensure that you are able to log into an SSH session to the NetBotz 750 using SSH. If you have not yet set the root password, the username will be root and the password will be blank (no value). If a root password has not yet been defined, you will be prompted to define one, which will be used in a later step for communication to DCE. This step MUST be done to perform a discovery.3) Log into the Web Interface using the username of superuser and password of superuser. You will then be forced to change the password. You can then use this user to fully access the Web Interface.NOTE: If you choose to create a new user (System menu > Users), you MUST login with that user and change the password for that user before the user will be activated.4) Log on to the NetBotz Web User Interface and Enable SNMPv1 or SNMPv3: Settings menu > System > SNMP. Discover NetBotz 700 Series Appliances1) Go to Device menu > Add devices. Select SNMPv1 or SNMPv3 depending on what version of SNMP setup on the appliance.2) Specify the IP address or address range, SNMP settings, and whether you want to register for Trap Registration (Priority Scanning).3) Click on Device File Transfer Settings. Ensure there is an entry for the ROOT (set via the console) credentials of the appliance.4) Click on NetBotz Appliance Credentials and enter the Web Interface user credentials as set in the requirements section.NOTE: You must select the port range of 443 when setting or verifying the credentials for use with the 700 series discovery.5) Click Next, check the box for the device group you wish to discovery into. Click Next.6) Check the box for Run discovery now and click Finish.The progress of the discovery can be seen within the Saved Discoveries pane.7) Once completed, the devices should show within the Device Group you selected. The device WILL have an active alarm on it, "Failed to authenticate with the device API. As a result, the device may fail to show any connected cameras." Follow the steps below to resolve this alarm.If you are not using Surveillance Cameras on the units discovered, perform these steps. Add the NetBotz 700 Series SSL Certificate to Data Center ExpertNOTE: You do not need to add the NetBotz Appliance SSL certificate to DCE if you intend to select No verification in the Device > NetBotz Appliance Communication Settings > NetBotz 750 Camera Communication Settings option.1) Open a web browser and navigate to the NetBotz Appliance web client.2) Download the certificate from the browser in Base-64 encoded X.509 format. Google Chrome:Mozilla Firefox: Microsoft Edge: 3) Log in to the Data Center Expert desktop client using an account with administrator privileges.4) Go to System > Server Administration Settings > Server SSL Certificates.5) Click Add. Click Import Certificate and then import the NetBotz 750 certificate that was exported in step 2.6) Click Add. Add the Data Center Expert SSL Certificate to the NetBotz ApplianceThe Data Center Expert SSL certificate must be added to the NetBotz 700 series appliance in order for camera clips and motion updates to be posted to Data Center Expert.NOTE: If Data Center Expert uses a self-signed certificate, make sure the Verify DCE Certificate In Trust Store option is unchecked on each NetBotz 750 in the Settings > System > DCE Surveillance option. You do not need to upload the Data Center Expert self-signed certificate to the NetBotz 750. Instructions on determining if Data Center Expert uses a self-signed certificate can be found in the Determining if a certificate is self-signed section.1) Open a web browser and go to the Data Center Expert web client.2) Follow the same steps for exporting the NetBotz 700 series SSL certificate as listed in the section above, ensuring to use Data Center Experts web interface instead of the NetBotz appliance.3) Log in to the NetBotz 750 Web client.4) Go to Settings > System > Trust Store.5) Click Add.6) Open the certificate file in a text editor, such as notepad, and copy and paste the certificate into the field.7) Click Add.8) Repeat steps 4-8 for each NetBotz 750 you want to discover. Configure Settings on Data Center Expert1) Open the Data Center Expert desktop client and log in using an account with administrator privileges.2) Go to Device menu > SNMP Device Communication Settings > Device File Transfer Settings. Click Add to specify the root credentials (not Web UI) for at least one NetBotz 750. Choose the protocol SCP Only. This allows Data Center Expert to download the device definition file (DDF) from the appliance.3) Go to Device menu > NetBotz Appliance Communication Settings > NetBotz Appliance Credentials. Click Add to specify the web client user credentials (not root) for the NetBotz 750 appliances you want to discover. If the credentials are different for any of the NetBotz 750 appliance you want to discover, add each appliance to the list individually. Configure NetBotz 750 Camera Communication Settings in Data Center ExpertIf you have imported signed certificates from the NetBotz 750 Appliance, it is not necessary to modify the NetBotz 750 Camera Communication Settings.If you imported a self-signed certificate from the NetBotz 750 Appliance, and that certificate does not have a valid hostname:NOTE: Instructions on determining if a certificate is self-signed can be found below in the Determining if a certificate is self-signed section.1) Go to Device menu > NetBotz Appliance Communication Settings > NetBotz 750 Camera Communication Settings. Select one or more NetBotz 750 IP addresses, and click Edit Communication Settings.2) Select Verify certificate and click OK. Additional ResourcesInstructions for enabling surveillance for NetBotz cameras in Data Center Expert can be found in knowledge base Video: Data Center Expert | How do I enable surveillance for NetBotz cameras? . Determining if a certificate is self-signed1) Within a web browser, load the certificate, as performed above for exporting certificates.2) Look at the certificate hierarchy or issued by fields to determine if it is a self-signed certificate. The certificate hierarchy will only contain the NetBotz Appliance and the Issued by field will only contain the NetBotz Appliance. If anything else is present, the certificate is not self-signed. - Google Chrome: Certificate > Certification Path > Certification path. - Mozilla Firefox: Certificate > Details > Certificate Hierarchy. - Microsoft Edge: Certificate > Certificate Information > Issued by.3) Log into the NetBotz 750 web client > Settings menu > About. Ensure that the version listed is at least 5.2.X. Surveillance within Data Center Expert is not supported for the NetBotz 750 until DCE version 7.7.0 and NetBotz firmware version 5.2.X. - Instructions on upgrading DCE can be found within knowledge base Data Center Expert | Complete Upgrade Process . - Instructions on upgrading the NetBotz 700 series appliance can be found within knowledge base NetBotz 700 Series | Upgrading Firmware .Configure settings on the NetBotz Appliance3) If Data Center Expert uses a self-signed certificate, uncheck the Verify DCE Certificate in Trust Store option in the Settings menu > System > DCE Surveillance option.4) If Data Center Expert uses a self-signed certificate, uncheck the Verify DCE Certificate In Trust Store option in: Settings > System > DCE Surveillance. NOTE: If you do not know if Data Center Expert uses a self-signed certificate, see the Determining if a certificate is self-signed section.

Question 9

Внешний вывод напряжения нейтрали (ENVT) на ComPacT NSX

Accepted Answer

Вопрос: Как измерить напряжение на нейтрали 3-полюсного ComPacT NSX? Это соединение необходимо для точных измерений мощности на 3-полюсных автоматических выключателях, оснащенных расцепителями Micrologic 5 / 6 / 7 E, в установках с распределенной нейтралью. Оно может использоваться для измерения фазно-нейтральных напряжений и расчета мощности методом трех ваттметров. Фазно-нейтральное напряжение всегда доступно для 4-полюсных автоматических выключателей, в то время как для 3-полюсных автоматических выключателей подключение Micrologic 5 / 6 / 7 E к нейтрали с использованием ENVT является обязательным. Это необходимо для обеспечения точности измерения активной мощности. Поставляемые 3-полюсные аппараты ComPacT NSX снабжены готовым к подключению проводом для выполнения соединения ENVT. Этот провод имеет разъем для подключения внешнего провода со следующими характеристиками: сечение: от 1 до 2,5 мм²;максимальная длина: 10 м. Подключение датчика ENVT к Micrologic показано в инструкции (по ссылке) на стр. 6 Ссылка: NNZ4765307-02 ​​​​​

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