Issue:

Use of Smart-UPS On-Line units for frequency conversion

Product Line:

Smart-UPS with the prefix SURT, SRT or SRTL

Note: Except Smart-UPS Ultra 2.2 & 3kVA models: SRTL2K2RM1U(N)C, SRTL3KRM1U(N)C, SRTL2K2RM1UI(N)C, SRTL3KRM1UI(N)C

Resolution:

Note: Use of Smart-UPS On-Line products for frequency conversion is not officially supported or tested. Proceed at your own risk.

Frequency conversion (IE: Input 50 Hz and Output 60 Hz) is available only on the 230V versions of the Smart-UPS On-Line models, and not on the 120V/208V/240V models.

230V versions units can be identified by the "I" at the end of their model number (IE: SURT5000XLI). 120V/208V/240V models will end with a ""T"" (IE: SURT5000XLT).

In order for an International Model Smart-UPS On-Line to be used for frequency conversion, the output must be set to 220V  or 230V.

Frequency conversion is not available with 208V or 240V output.

120V/208V/240V units will only operate online if the Input frequency range matches the Output frequency range configured in the Network Management Card or LCD interface.

Released for: Schneider Electric Macedonia