Issue:
When launching PowerChute Personal Edition, you see the error "apcrun.exe is not a valid Win32 application," and PowerChute will not run

Product:
PowerChute Personal Edition

NOTE: PowerChute Personal Edition was discontinued on 31 December 2024.

Environment:
All supported Windows OS

Cause:
Corruption in the system files

Solution:1 - Open command prompt as an administrator and enter the command sfc /scannow You will find information or the utility sfc scannow in Microsoft help document
https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system#:~:text=sfc /scannow,the Windows operating system folder

Once the scan has completed reboot the system

2 - If system scan does not resolve the issue, uninstall PowerChute, re-download the application from apc.com, reinstall.

Released for: Schneider Electric Macedonia