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What will cause an Altistart ATS46 or Altistart ATS48 to generate error FrF (Frequency Fault)?

Article available in these languages: Dutch

Product Line:
Altistart ATS46/ATS48

Possible Cause:
• Error FrF is caused by mains supply frequency is outside acceptable limits.

Corrective Action:

The softstarter is by default set ( parameter FrC in menu drC ) to AUt ( 50/60Hz +/- 5% )
Check that the frequency is between:
• 50 Hz +/- 2.5 Hz (47.5 Hz to 52.5 Hz)
• 60 Hz +/- 3.6 Hz (56.4 Hz to 63.6 Hz)


If the main supply frequency is out of above tolerance, the parameter FrC can be set
to 50 or 60Hz the guarded tolerances will become  50Hz +/- 20% or 60Hz +/- 20%


If above does not solve the problem, check the internal connections in the softstarter.
If they are all ok, then suspect a problem with the ATS46 or ATS48 Main Control Board .
The ATS46 Main Control Board is no longer available and the  softstarter has to be replaced with
An  ATS48 – series softstarter.  The ATS48 Main Control Board part number is VX4G481

Schneider Electric Netherlands

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