Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
NMC3 reports bypass events in event log - SU v2.2.0.1
Issue:
After upgrading to SU v2.2.0.1, event log shows multiple bypass events, even on UPS systems that do not support bypass

Product Line:
SU application module for Network Management Card 3 devices

Cause:
This is caused by an NMC firmware bug

Resolution:
This issue has been addressed in SU v2.2.1.1. To resolve, please update to at least v2.2.1.1 (attached to this article), or search apc.com for the latest firmware version.

Schneider Electric Philippines

Attachment(s)
apc_hw21_su_2-2-1-1.zip [3.88 MB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

  • Start here!

    Find answers now. Search for a solution on your own, or connect with one of our experts.

  • Contact Support

    Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales inquiry online and an expert will connect with you.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our communications and improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.