Issue:
Why am I getting "An error happened; will automatically restart" on my HMISTW when trying to view Webvisu?
Product Line:
HMISTW
Resolution:
This error usually occurs when the HMISTW is running an older firmware version.
Last official firmware: 1.1.0 (26 Oct, 2020)
Please see this FAQ on how to update the HMISTW firmware:
https://www.se.com/ww/en/faqs/FA403854/
Here is how to check which firmware version your HMISTW is running:
1. Open the configuration menu on the HMISTW
2. Click "+ Information" to expand
3. There you will be able to check with version currently running.
Released for: Schneider Electric Philippines
Issue:
Why am I getting "An error happened; will automatically restart" on my HMISTW when trying to view Webvisu?
Product Line:
HMISTW
Resolution:
This error usually occurs when the HMISTW is running an older firmware version.
Last official firmware: 1.1.0 (26 Oct, 2020)
Please see this FAQ on how to update the HMISTW firmware:
https://www.se.com/ww/en/faqs/FA403854/
Here is how to check which firmware version your HMISTW is running:
1. Open the configuration menu on the HMISTW
2. Click "+ Information" to expand
3. There you will be able to check with version currently running.
Released for: Schneider Electric Philippines
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.
