Kristin Hanley

Kristin leads Schneider Electric’s Global Marketing and Sales Excellence team in the United Kingdom and Ireland (UK&I). In this role she brings together several interlinked functions including Marketing, the Data Office, Sales Excellence and Remote Sales to ensure a cohesive go to market strategy and alignment to maximise our opportunities for growth with key customers and segments, as well as software and services. Under Kristin, the new team’s mission is to better support its commercial teams through proactive data analytics, optimisation of sales coverage models, and investigation into synergies and collaboration opportunities between digital, virtual and face to face channels in addition to deliver a seamless marketing communication, and digital customer relationship experience.  Kristin sits on the UK&I executive committee.

She began her career via an international talent development program within Schneider Electric, moving to the UK to take on both channel and offer marketing roles in 2006.

A few years later, Kristin returned to the US and took responsibility for the successful business transformation and integration of North American customer care operations, as well as numerous continuous improvement initiatives aimed at delivering an exceptional digital customer experience. Over the past 15 years, she has held several roles, enabling her to build valuable knowledge and leadership in digital and commercial pricing transformation, as well as a strong customer focus from her roles in commercial marketing for the UK&I distribution channel and transactional businesses. Prior to taking on this current role in March 2024, she was VP Customer Operations for the UK&I.

Kristin holds a Bachelor of Business Administration degree in International Marketing from the University of Georgia. She is currently a member of CBI's Manufacturing Council and serves on the Digital Supply Chain Innovation Hub Industry Advisory Group.