You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Which serial communication cable can I use with a Smart UPS RT "SURTD" model UPS?
Product Line:
Environment:
Cause:
Users may need to order a spare communication cable or verify the correct part number.
Resolution:
The SURTD online UPS models use an RJ-45 to DB-9 Serial Cable. The part number is 940-1525A and as a spare part through most resellers or distribution channels using the part number 0J-940-1525A.
This communication cable is shipped with a new UPS.
Which serial communication cable can I use with a Smart UPS RT "SURTD" model UPS?
Product Line:
- Smart UPS Online models with the following model prefix:
- SURTD
Environment:
- All serial numbers
- All firmware versions
Cause:
Users may need to order a spare communication cable or verify the correct part number.
Resolution:
The SURTD online UPS models use an RJ-45 to DB-9 Serial Cable. The part number is 940-1525A and as a spare part through most resellers or distribution channels using the part number 0J-940-1525A.
This communication cable is shipped with a new UPS.
Released for: Schneider Electric Vietnam
