Sepam relay is displaying application not selected .What is the procedure to solve this at site ?

Issue:
Sepam relay is displaying "application not selected"

Product family:
SEPAM relays

Resolution:

This error indicates that the relay application is missing or corrupted.

For application-related issues of this type, the problem cannot be resolved on-site. Please contact your local Schneider Electric Customer Care Center or the nearest Adaptation Center for assistance in restoring the application and resolving the issue.

Local customer care support's contact can find in the below SE link:
https://www.se.com/eg/en/work/support/customer-care/contact-schneider-electric.jsp

Released for: Schneider Electric United Arab Emirates