Shift to proactive asset performance management with AI-powered condition-based maintenance, 24/7 remote monitoring, and expert support.
EcoCare is a next-gen service plan combining expert support, AI-powered analytics, and condition-based maintenance to help reduce downtime and improve safety, efficiency, and costs. As a member, you’ll enjoy:
- Exclusive access to the mySchneider portal
- Fast-track access to technical and emergency support
- A dedicated Customer Success Manager
- Member rates on training, spare parts, and on-site intervention.
Your number one priority is to keep your operations running and minimise downtime and related costs. It’s time to take real action and redefine your electrical asset management as we help you reduce by:
- Up to -75% electrical failure risk*
Low- and medium-voltage equipment
- Up to -40% maintenance costs**
LV and MV equipment and modular data centre
- Up to -50% intrusive on-site maintenance***
3-Phase UPS
With EcoCare, besides the benefits from becoming a member, we also offer the best combination of our digital services, powered by AI, and the expertise from our services team. Unlock the full potential of your connectable products and systems from day one with our service plan.
Emergency support Exclusive access to our experts with faster response time for break-fix on-site intervention and upgraded Service Level Agreement (SLA) as an option.
Monitoring and optimisation 24/7 remote monitoring and alarm management on your connected equipment by our remote experts, along with consultancy and reports based on predictive analytics.
On-site maintenance Optimise on-site activities with condition-based maintenance, extend the time between two interventions. Optional scheduled maintenance and assets diagnostics are available.
Extended warranty Either included or as an option, you can benefit from the same terms and conditions of your brand new equipment standard factory warranty, only available to EcoCare members.
EcoCare members benefit from best-in-class digital services enabled by EcoStruxure IoT architecture and platform along with our remote experts team from the Network Operation Centre (Connected Services Hub).
*This percentage is non-contractual and is based on our experience and expertise for the main root cause of electrical failure risk observed in low and medium-voltage equipment and for which Schneider Electric has developed solutions.
**This percentage is non-contractual and is based on the time between two manufacturer maintenance activities for low and medium voltage equipment which can be extended by up to two years compared to a traditional calendar-based maintenance contract, from three to five years. This percentage also applies to the average maintenance intervals for modular data centre systems (UPS, switchgear, and cooling).
***This percentage is non-contractual and is based on the time between two manufacturer maintenance activities for 3-Phase UPS which can be extended by up to one year compared to a traditional calendar-based maintenance contract, from one to two years.
How can EcoCare membership services plan help ensuring dynamic asset and systems maintenance and sustainable operations?
Our EcoCare membership services plan enables you to optimise your equipment and systems maintenance strategy, helping your business operations move toward a more dynamic, electrified, and decarbonised world. As an industrial technology leader and a trusted IIoT partner, We redefine your maintenance by offering innovative digital capabilities that provide proactive expertise to minimise downtime, maximise operational efficiency and safety, and achieve sustainability goals. Companies looking to unlock the full potential of their connectable products from the first day of their installation receive exclusive access to our experts and support team with remote monitoring, diagnosis, and resolution. Our highly qualified experts provide the best remote monitoring services through advanced algorithms and predictive analytics to troubleshoot and fix issues saving travel time and reducing footprint. Get exclusive access to a unique personalised digital experience through the mySchneider portal with visibility of assets under management and specialised training as a part of an effective maintenance plan. We help industrial owners achieve critical sustainability challenges by offering EcoCare membership with 24/7 expert insights and monitoring of electrical distribution equipment, modular data centre operations, and single-phase UPS lifecycle management.
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