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Why Won't My ATV16 Drive Power Up or Why Is the Display Blank?

Resolution:

If your ATV16 drive does not power up or the display is blank, the issue is typically caused by either:

  • An external control circuit shorting the drive's internal power supply.
  • A failed power board within the drive.

Troubleshooting Steps

  1. Disconnect all control wiring from the drive.
  2. Reapply power and check whether the display turns on.
  3. Verify that the correct input supply voltage is present at the drive terminals.

If the display remains blank after these checks, the drive's power board may have failed.

Note: Replacement parts for the ATV16 are no longer available. If the drive is determined to be faulty, the recommended solution is to replace it with a new drive.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)


Schneider Electric Australia

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