{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Welcome to the Schneider Electric Website

Welcome to our website.

Select your location

Welcome the the Schneider Electric French website. It looks like you are located in the United States, would you like to change your location?

Traduisez en francais
{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

Message "License not valid" appears in the “status” tab of a connected CANOpen slave and circles are orange instead of green in front of “CAN”, “CANopen_Optimized” and “[slave node]”:

3S.dat file is corrupted.
If possible please return the IMC card for analysis ("3S.dat file issue" should be mentionned in the return document)

If it is not possible to return the card :
Connect to the FTP server of the IMC card, delete 3S.dat file, switch off then on : 3S.dat will be generated again and CANOpen bus will run properly.
Explore more

Can't find what you are looking for?

Reach out to our customer care team if you have any questions or need more technical support.
Explore more