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Is there a way to restore the default username and password for the web page access to the Premium Ethernet modules?

Published date: 06 April 2020

Issue
Is there a way to restore the default username and password for the web page access to the Premium Ethernet modules.

Product Line
Premium

Environment
Windows 10 versions 1902, TSXP57304M, TSXETY110

Resolution
The user lost the password and cannot access the web pages in the Premium Ethernet modules.  
They need tp restore the default username and password.

The only way to restore the default username and password is to go into the Premium Ethernet module to delete a
specific file.  This requires using an internal proprietary username and password to access it.  Due to security reasons,
this username and password cannot be given out to either the customer or a Schneider Electric representative.

In order to restore the default username and password, the Premium Ethernet module will need to be sent back for repair.

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