Generator does not charge my batteries using the XW or SW models?

Generator is not charging the batteries

If the inverter/charger qualifies the signal but the unit goes right away to passthrough, please check the following
Make sure Charger is enabled
Confirm that the Charger Block Start/Stop is not enabled during the times that you want it to charge

NOTE:Ex.  If the Charger Block Start is set at 4:00am and the Charger Block Stop is set at 11:00pm, that means that it will not charge between 4am and 11:00pm.
It would only charge from 11:00pm to 4:00am
Tip:If there is no need to block the charging then set the start/stop times to 12:00am to disable the feature