Browse FAQs

Is it possible to migrate from ATV31 to ATV320 drive in SoMove?

Published date: 02 April 2020

How do I migrate from ATV31 to ATV320 drive using SoMove?

Product Line:
ATV31 ATV312 ATV320

All serial numbers, all model numbers

Customer couldn't perform a migration from ATV31 to ATV320.

In order to migrate from ATV31 to ATV320, you need to migrate from ATV31 to ATV312 in SoMove first and save the ATV312 file in your PC.  After that, you can perform migration from ATV312 to ATV320 using the save ATV312 drive in your pc.  The link below is the migration manual that you can find the instruction steps.  The steps of migration from ATV31 to ATV312 is the same as the instruction steps of ATV312 to ATV320 migration. 

Further detail can be found in the ATV312 to ATV320 Migration Manual.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.