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Is it possible to migrate from ATV31 to ATV320 drive in SoMove?

Issue:
Migrating from ATV31 to ATV320 drive using SoMove.

Product Line:
ATV31 ATV312 ATV320

Environment:
All serial numbers, all model numbers

Cause:
Customer couldn't perform a migration from ATV31 to ATV320.

Resolution:
In order to migrate from ATV31 to ATV320, you need to migrate from ATV31 to ATV312 in SoMove first and save the ATV312 file in your PC.  After that, you can perform migration from ATV312 to ATV320 using the save ATV312 drive in your pc.  The link below is the migration manual that you can find the instruction steps.  The steps of migration from ATV31 to ATV312 is the same as the instruction steps of ATV312 to ATV320 migration. 

Further detail can be found in the ATV312 to ATV320 Migration Manual.
 

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