VAMPSET tool error: "This VAMP device requires VAMPSET version 2.2.210 or higher for configuration. I cannot find this version on the website. How can I obtain it?"

Issue:
VAMPSET tool error:"This VAMP device requires VAMPSET version 2.2.210 or higher for configuration. I cannot find this version on the website. How can I obtain it?"

Product Line:
V321 Protection Relay, Easergy Pro Tool , VAMPSET Tool

Environment:
VAMP321 relay configuration and communication software

Resolution:

The message is expected behavior for certain VAMP321 firmware versions. Although the relay requests VAMPSET version 2.2.210 or higher, this software version is generally no longer available for public download.

The VAMP321 is part of the VAMP protection relay family, which historically used VAMPSET as the engineering and configuration software. Most VAMP relay models have since reached the end of their production lifecycle, while the VAMP321 continues to be maintained and supported.

As part of the product evolution, Schneider Electric migrated VAMP321 configuration support from VAMPSET to Easergy Pro. Software compatibility depends on the relay firmware version:

• Older VAMP321 firmware versions are configured using VAMPSET.
• Firmware version 20.116 and later should be configured using Easergy Pro.

Based on testing performed with VAMP321 devices, it is normal to encounter situations where:

• An older VAMP321 communicates only through VAMPSET.
• A newer VAMP321 requires Easergy Pro for communication and configuration.

Therefore, if your VAMP321 is running firmware 20.116 or later, Schneider Electric recommends using Easergy Pro instead of searching for VAMPSET 2.2.210.

Additionally, it is recommended to use the latest available version of Easergy Pro, as earlier releases had known communication issues with some VAMP321 devices that were resolved in later versions.

Latest Easergy Pro downloads are available at:

https://www.se.com/au/en/product-range/63736-esetup-easergy-pro/#software-and-firmware

If the relay is running an older firmware version that genuinely requires VAMPSET, and the required VAMPSET version cannot be found on the public website, contact Schneider Electric Technical Support for assistance in identifying the correct engineering tool and software package.