Why does a Smart-UPS turn off when a standard serial cable is attached?
Issue:
Why does a Smart-UPS turn off when a standard serial cable is attached?
Product Line:
Smart-UPS
Environment:
All Smart-UPS models, All Serial Numbers
Cause:
A Smart-UPS will turn off if a standard serial cable is connected. This is due to the proprietary pinout of APC Smart-UPS serial cables.
Resolution:
Always make sure a proper APC Serial Cable is being used. APC Serial Cables will always have part number clearly marked on the connector end of the cable. Do not connect the serial cable if it is not marked with one of these part numbers.
SU, SUA, SUM, and SURT models use a DB9 to DB9 Serial cable. These cables are the 940-0024 or 940-1524 (Smart-Signaling) or 940-0020 (Simple Signaling)
SMT, SMX, SMC, and SRT models use a new Keyed RJ45 to DB9 cable to further differentiate between the APC cable and a standard serial cable. These cables are 940-0625A or 940-1525A (Smart Signaling) or 940-0128D (Simple Signaling)
Why does a Smart-UPS turn off when a standard serial cable is attached?
Product Line:
Smart-UPS
Environment:
All Smart-UPS models, All Serial Numbers
Cause:
A Smart-UPS will turn off if a standard serial cable is connected. This is due to the proprietary pinout of APC Smart-UPS serial cables.
Resolution:
Always make sure a proper APC Serial Cable is being used. APC Serial Cables will always have part number clearly marked on the connector end of the cable. Do not connect the serial cable if it is not marked with one of these part numbers.
SU, SUA, SUM, and SURT models use a DB9 to DB9 Serial cable. These cables are the 940-0024 or 940-1524 (Smart-Signaling) or 940-0020 (Simple Signaling)
SMT, SMX, SMC, and SRT models use a new Keyed RJ45 to DB9 cable to further differentiate between the APC cable and a standard serial cable. These cables are 940-0625A or 940-1525A (Smart Signaling) or 940-0128D (Simple Signaling)
Publié pour: Schneider Electric Belgium
Besoin d'aide ?
Sélectionnez le bon produit
Trouvez rapidement et facilement les produits et accessoires adaptés à vos applications.
Obtenir un devis
Effectuez une demande de renseignements en ligne et un expert vous contactera.
Où acheter ?
Trouvez facilement le distributeur Schneider Electric local le plus proche.
Centre d'aide
Trouvez des ressources de support pour tous vos besoins, en un seul endroit.