ION Enterprise Reporter gives the error message: "Run-time error '1004': While Renaming a sheet or chart, you entered an invalid name. Try one of the following: Make the…

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ION Enterprise Reporter gives the error message: "Run-time error '1004': While Renaming a sheet or chart, you entered an invalid name. Try one of the following: Make sure the name you entered does not exceed 31 characters. Make sure the name does not con

Keywords:
Special characters
31 characters
Blank meter name
ION Enterprise
Reporter
Run-time error 1004
invalid name

Workaround:

The error message that appears will look like the following:

There are a couple solutions to this issue.
Method 1) Create a new device with a shorter name and use http://www.powerlogic.com/kbarticle.cfm?myrequest=RESL189159 to assign the old data to the new meter.
Method 2) Enable the query-based workflow by unhiding the Template worksheet and setting USEDEFAULTCONFIGVIEW to 0. Next, choose the logs to query, and the name chosen for the query will become the worksheet name. To do this do the following:
a) Browse to ...IONEnterprise\config\reports and open the report in question.
b) Go to Format > Sheet > Unhide
c) Make sure that the USEDEFAULTCONFIGVIEW is set to 0.
d) Save, exit, and try the report again.