Issue:
StruxureWare and NetBotz product and license/passcode registration instructions are inaccurate.

Product Line:
StruxureWare Data Center Expert
StruxureWare Data Center Operation
NetBotz Appliances

Environment :
License key passcodes for al StruxureWare and NetBotz products.

Cause:
The instructions on the Passcode redemption certificate are inaccurate.  The old registration sites of register.netbotz.com and dcimassets.schneider-electric.com have been migrated to our new license and entitlement site, EcoStruxure IT Entitlements.

Resolution:
Existing logins that were used on the retired licensing platforms will work to log into the new EcoStruxure IT Entitlements portal . Passcodes received via an envelope in the mail require manual association of the passcode received to your account.  Please reach out to your local technical support team for assistance.

Instructions on using the licensing portal once your passcodes are within your account can be found in the EcoStruxure IT Entitlements Site Help .

Publié pour: Schneider Electric Belgium