Product Line: Andover Continuum
Environment: None
Cause: Support assistance
Resolution:
Occasionally customer may reach the incorrect support group on products that are not supported by that group. To facilitate such calls better, it is important to know which group supports the product and direct the customer query accordingly. This resolution aims at providing the information on the Netcontroller II product.
The Andover Continuum Netcontroller II is a redesigned version of the NetController, a high-powered Central Processing Unit (CPU) module and network manager for the Andover Continuum intelligent building system. This product is supported by Schneider Buildings Organization (SBO). The product support group can be reached via phone at 978-975-9508 and via email at product.support@schneider-electric.com between 8:30am - 5pm EST
Environment: None
Cause: Support assistance
Resolution:
Occasionally customer may reach the incorrect support group on products that are not supported by that group. To facilitate such calls better, it is important to know which group supports the product and direct the customer query accordingly. This resolution aims at providing the information on the Netcontroller II product.
The Andover Continuum Netcontroller II is a redesigned version of the NetController, a high-powered Central Processing Unit (CPU) module and network manager for the Andover Continuum intelligent building system. This product is supported by Schneider Buildings Organization (SBO). The product support group can be reached via phone at 978-975-9508 and via email at product.support@schneider-electric.com between 8:30am - 5pm EST
