What causes the error: Vijeo Runtime failed to start due to an invalid license, when launching the Vijeo Designer Runtime for PC?

Issue:
What causes the error:  Vijeo Runtime failed to start due to an invalid license, when launching the Vijeo Designer Runtime for PC?

Product Line:
Generic PC Runtime for Windows, Magelis/Harmony iPC Runtime

Resolution:
For Vijeo Designer versions lower than v6.2 Service Pack 11:
Usually that is caused by registering the wrong license for Vijeo Designer Runtime.   If the Vijeo Designer license (Part Number: VJDSNRTMPC) is for the Magelis/Harmony iPC (with the exception of HMIBMI and HMIBMO families), it cannot be registered on a Standard PC Runtime license - which is a separate part number VJDSNRTSPC.  Please verify the purchased license is for the correct system.

For Vijeo Designer versions equal to or higher than v6.2 Service Pack 11:
There are two different license part numbers for Vijeo Designer Runtime:
1) VJDRPCCZLSPxZZ - for Standard PC and Harmony HMIBMI/HMIBMO (excluding families: HMIBMP, HMIBMU, HMIPSO, HMIPSP, HMIPEP)
2) VJDHPCCZLSPxZZ - for Harmony families: HMIBMP, HMIBMU, HMIPSO, HMIPSP, HMIPEP, P6 (excluding: Standard PC and Harmony HMIBMI/HMIBMO)

replace the x with:
"A" for emailed license
"M" for paper mailed license

Publié pour: Schneider Electric Belgium