AC PRO II device shows Zero for Trip values on Vista screens.

Consulter notre FAQ

Issue:
AC PRO II device shows values of '0" for Trip values.
Trip times on vista screens are not formatted correctly. May show "123,456" instead of a timestamp format.

Product Line:
StruxureWare Power Monitoring 7.0.x
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x

Environment:
Vista
Web reach

Resolution:
There is an updated version of the AC PRO II driver V1.4 that will correct these issues.
Simply install the updated driver over the previous driver. Vista screens will be updated as well.

Please Contact Schneider Technical Support for an updated version of the driver.

Support Contact
615-287-3400 or email pmo.support@schneider-electric.com

This driver will replace all previous versions of the AC Pro II driver.