Issue
Cannot locate the "Toolbox Software" that is referred to in the EM4900 User Guide (Page 21).

Product Line
EM4900
Veris Toolbox Software

Cause
This Toolbox Software is typically provided on a USB stick that comes with the meter.  If that USB drive is misplaced or not provided, the customer will have to find the software to set up their meter.

Resolution
The EM4900 is a Veris device that Schneider Electric sells.  The software can be found on the Veris Modbus Download Site, or attached to this FAQ.

Publié pour: Schneider Electric Belgium