Issue
"Write to System" is grayed out when trying to write an archive from a "PME 2020 - language Portuguese" into a new "PME 2020 - language Portuguese" - regardless if it is distributed or standalone.

Product Line
Power Monitoring Expert 2020

Environment
Configuration Manager Tool 2020 (CM Tool 2020) - System Migration PME 2020 to PME 2020

Cause
The registry CultureInfoName in a PME system for Portuguese version is set to "pt-BR" however CMTool file that reads the supported versions is using "pt", hence the tool cannot recognize this as a supported path.

Resolution

1. Open Configuration Manager Tool 2020 > bin > SupportedVersions.xml in a notepad (make a copy of this file just for safety).
2. Search for Languages="pt"
3. You will find 4 lines:
   • Line 189:       <From Version="9.1" InstallationTypes="Distributed" Languages="pt" Editions="" />
   • Line 190:       <To Version="9.1" InstallationTypes="Distributed" Languages="pt" Editions="" />
   • Line 237:       <From Version="9.1" InstallationTypes="Standalone,Distributed" Languages="pt" Editions="" />
   • Line 238:       <To Version="9.1" InstallationTypes="Standalone,Distributed" Languages="pt" Editions="" />
4. Replace it for Languages="pt-BR"
5. Save it.

Publié pour: Schneider Electric Belgium