PME 2020 - PQ Tolerance Chart wrong x-axis sequence

Product Line

Power Monitoring Expert 2020

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Environment

Web Application - Alarms - Tolerance Chart ITIC/CBEMA

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Issue

The tolerance chart for a PQ event in Alarms is plotted wrong.

The x-axis has a wrong sequence and the event is plotted in the wrong place according to the graph x-axis.

The x-axis sequence in the graph is displayed as 1 MC - 100 MC - 10 MC - 1000 MC

The value plotted is 429 MC in the image.

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Steps to Reproduce the Issue /Investigation

1 - Change the Web App language to Russian

2 - Select a PQ event from the Alarm and double click

3 - Click on Tolerance Chart

The x-axis sequence in the graph in the English language is: 1 μs - 100 μs - 10 ms - 1000 ms

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Root Cause

PME translated microseconds in the same way as milliseconds "мс".

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Troubleshooting/Proposed Solution

1) Backup PME databases

2) Run the following query in SSMS

Update [ApplicationModules].[Internationalization].[LocalizedStrings]

Set LocalizedValue = '{0} μs'

where LanguageSpecifier = 'ru' and ResourceKeyname = 'Time_Units_microsecond_1'

3) Refresh Web Application

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Additional Notes

This issue has been fixed in PME 2021.

Publié pour: Schneider Electric Belgium