How to remove the message “PowerChute Services are disabled due to invalid credentials.” on the PowerChute VM.

Issue:
After installing PowerChute Network Shutdown for an ESXi host, the PowerChute VM reports
“PowerChute Services are disabled due to invalid credentials. Please refer to the PowerChute User Guide for recovery procedures.”

Product:
PowerChute Network Shutdown versions 4.4.x, 5.x

Environment:
PowerChute Appliance/VM on a single ESXi host.

Cause:
The PowerChute web interface username and password are not set when the VM is installed.

Solution:

# Check for an ovf environment...
#vmtoolsd --cmd 'info-get guestinfo.ovfenv' > /dev/null 2>&1
#if [ $? -ne 0 ]; then
#    echo -e "\n\nPowerChute Services are disabled due to invalid credentials. Please refer to the PowerChute User Guide for recovery procedures.\n\n" >> /etc/issue
#fi

Next, edit the file /etc/motd. Delete all the lines and save the file.

After the next reboot when you log in, you will not see the error message “PowerChute Services are disabled due to invalid credentials. Please refer to the PowerChute User Guide for recovery procedures.”

NOTE: If you are not comfortable with using vi editor:

# Check for an ovf environment...
#vmtoolsd --cmd 'info-get guestinfo.ovfenv' > /dev/null 2>&1
#if [ $? -ne 0 ]; then
#    echo -e "\n\nPowerChute Services are disabled due to invalid credentials. Please refer to the PowerChute User Guide for recovery procedures.\n\n" >> /etc/issue
#fi

Next, edit the file /etc/motd. Delete the lines and save the file.


After the next reboot when you log in, you will not see the error message “PowerChute Services are disabled due to invalid credentials. Please refer to the PowerChute User Guide for recovery procedures.”

Publié pour: Schneider Electric Belgium