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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

I have the Zelio USB cable ( SR2USB01 ), but when I try to connect it to the PC and download the program to the relay, an error message appears that says "There's no hardware connected".

This cable must be set up on the PC using the Zelio USB driver.
You can find the driver attached.

Released for: Schneider Electric Egypt and North East Africa

Attachment(s)
USB Driver for Zelio 3.zip [1.89 MB]
USB setup.pdf [1.22 MB]
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