This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
By law, to unprotect an application is not allowed.
An official letter is needed from the customer certifying that he is the owner of these DFB,
An official letter is needed from the customer certifying that he is the owner of these DFB,
Or an official letter from the subcontractor who created these DFB giving the authorization to the customer to get the password.
Without such letter, we can not provide Password of DFB protected.
We have to follow this process to keep within the law. More, there is no specific password to be able to read a protected application.
Released for: Schneider Electric Egypt and North East Africa
