This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
This document describes a Temperature/Humidity Sensor Duplicate CAN Address.
Product line:
ACDA901.
Environment:
All Serial Numbers.
Cause:
Two or more AP9520TH sensors have the same CAN address.
Resolution:
This alarm occurs if you have sensors on the a-link chain with the same id address. Please see chart below on how to set the ID a-link address. .
Released for:Schneider Electric Egypt and North East Africa
