Issue:
When the primary and secondary streams are not set to the same size on the Pelco camera, the threshold block range in the NetBotz Advanced View motion mask settings is set incorrectly.

Product Line:
NetBotz
Pelco

Environment:
NetBotz Advanced View
Pelco user interface

Cause:
The threshold block range in the NetBotz appliance Advanced View motion mask settings is based on the Pelco camera primary stream settings. When the primary and secondary streams on the Pelco camera are not set to the same size, the threshold block range is set incorrectly in Advanced View.

Resolution:

Before adding the Pelco camera to the NetBotz appliance, ensure the primary and secondary streams on the Pelco camera match. Before configuring the motion mask settings in Advanced View, ensure the resolution in the Camera View matches the resolution of the selected Pelco camera.

Released for:Schneider Electric Egypt and North East Africa