This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
This may be due to drive Locking.
When the auto-tuning trial is unsuccessful for your drive, the drive is Automatically locked by the auto tuning fault management (tnl==Yes) due to the ( [AUTO TUNING FAULT] (tnF) indication.
So, to un-lock the Drive configurations modification, you can use any of the following codes according to your case:
· In case of: No Preset Password: [MONITORING] (SUP-) menu ----> (COd) function ----> [OFF].
· In case of: Forgotten Password : [MONITORING] (SUP-) menu ----> (COd) function ----> [On] ----> enter the Master password ‘6969’ which resets your forgotten password and opens access to all parameters (incrementing the display using the jog dial) and press ENT.
Note: Protection via customer confidential code has priority over the switch.