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Search FAQs

How to stop the Product Registration pop-up dialog when opening the Management Console in PME?

Issue
When opening the Management Console and authenticating (as a user with level 3 access or higher) a registration reminder dialog will appear asking to register the product. The normal workflow involves a user registering the product through one of the provided mechanisms. Once a product is registered the registration reminder pop-ups will no longer appear.

Here is the registration dialog:

"This product is not registered!
In order to improve our service, we ask you to register your version of StruxureWare Power Monitoring Expert.
Do you want to register now?"



Product Line
StruxureWare Power Monitoring 7.0.x (SPM 7.0.x)
Power Monitoring Expert 7.2.x (PME 7.2.x)
Power Monitoring Expert 8.x (PME 8)
Power Monitoring Expert 9.0 (PME 9.0)


Environment
Software Registration

Cause
Registration does not complete fully and register is not changed automatically

Resolution

*Warning: This article contains information about editing the registry. Improper changes to the registry can permanently damage the operating system. Always backup the registry before making any changes.

Note: Disabling registration is not recommended unless It prevents use of the Management Console The preferred course of action is to complete the registration process!

How to disable Registration manually:

Add a new Registry String Value in the following location with a Value name "Disabled" and Value data "1" without the quotation marks:

32-bit systems:

  • Registry Key Path:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Schneider Electric\ StruxureWarePowerMonitoring\7.0\License
    · Add new Registry String Value:
    • Disabled = 1
64-bit system:
  • Registry Key Path:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\ StruxureWarePowerMonitoring\7.0\License
    · Add new Registry String Value:
    •  Disabled = 1

This will stop Product Registration and the registration reminder pop-ups.