This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
To delete a password with the smart relay stopped (Zelio SR1 range), from the CONFIG menu, call up the password entry screen and simultaneously press Z1, Z4, Z3, Z2 on the front of the product. To guarantee confidentiality, the program will be erased.
Simultaneously pressing the 4 keys (press Z1 and keep it press, press Z4 and keep it press, press Z3 and keep it press, press Z2 and keep it press) opens a CLEAR ALL? screen, Selecting and validating YES cancels the password and the module's current program.
Simultaneously pressing the 4 keys (press Z1 and keep it press, press Z4 and keep it press, press Z3 and keep it press, press Z2 and keep it press) opens a CLEAR ALL? screen, Selecting and validating YES cancels the password and the module's current program.