Issue:
Why is SoMove version 2.0 not recognizing any of the AC Drives or Soft starters?
Product Line:
All
Environment:
All
Cause:
The drives and soft starter DTMs are not loaded.
Resolution:
Unless you installed SoMove 2.0 or higher as an upgrade to SoMove Lite you must load the AC Drive DTM and Soft start DTM files separately. You must also register SoMove after you install it.
You can find the SoMove version 2.0 and the DTM files to install at this link
https://www.se.com/products/ww/en/5100-software/5105-configuration-software/2714-somove/
To download the SoMove software follow the below procedure:
1 - In area "Product information", click on Documents & Downloads.
2 - In Group of Document Type", click on "Software/Firmware".
3 - Click on "SoMove Lite".
Why is SoMove version 2.0 not recognizing any of the AC Drives or Soft starters?
Product Line:
All
Environment:
All
Cause:
The drives and soft starter DTMs are not loaded.
Resolution:
Unless you installed SoMove 2.0 or higher as an upgrade to SoMove Lite you must load the AC Drive DTM and Soft start DTM files separately. You must also register SoMove after you install it.
You can find the SoMove version 2.0 and the DTM files to install at this link
https://www.se.com/products/ww/en/5100-software/5105-configuration-software/2714-somove/
To download the SoMove software follow the below procedure:
1 - In area "Product information", click on Documents & Downloads.
2 - In Group of Document Type", click on "Software/Firmware".
3 - Click on "SoMove Lite".
Released for: Schneider Electric Egypt and North East Africa
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