This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
I have attached a document for the user to check whether he has the administrator rights to use the software or not. Please ask the customer to try these steps and get back to us with his feedback.
If the user already knows this, you are advised to ask the user to try using the software by right clicking the icon and choose "Run as administrator" as shown in the attached image (refer to Screenshot.png)
If the user already knows this, you are advised to ask the user to try using the software by right clicking the icon and choose "Run as administrator" as shown in the attached image (refer to Screenshot.png)