Issue
How to upgrade the firmware on a PM800, PM5XXX, PM200, PM700, PM600, CM4000/T, CM3000 and CM2000 series (PowerLogic) meter.

Product Line
PM600
PM700
PM800
PM5000
CM2000
CM3000
CM4000

Environment
Firmware Upgrade

Cause:
Customer would like to know how to access and download firmware on various meters.

Resolution
*Warning: The firmware utilities listed here can cause permanent damage to your product if applied incorrectly. Before downloading any firmware updates, verify the firmware you are downloading is appropriate for the specific model number of your product. If you have any doubts, contact Technical Support for guidance.*

*Warning: Devices should be disconnected from all monitoring software before performing a firmware upgrade*

​Helpful Information:
OS - Operating System
RS - Reset System
DL - Download System
LL - Language Library

Reference the embedded video and attached documents for detailed instructions when using DLF-3000 to upgrade CM4000, PM800, and PM5000 series meter firmware.

The attached procedure is specific to upgrading firmware on the PM800 and PM5000 meters, however the concept and guidelines will be similar for the following meter types in the PowerLogic family:
CM2000 Series
CM3000 Series
CM4000 Series
PM600 Series
PM800 Series
PM5000 Series

• To upgrade a CM4000/4250, load the firmware files in the following order using DLF-3000:

1 - CM4_DL_00000.fw
2 - CM4_OS_00000.fw
3 - CM4_LL_00000.fw

If it is a CM4000T, install CVMT_OS_XXXXX.fw after upgrading the CM4_LL_XXXX.fw file.

• To upgrade CM3000 series, load the firmware files in the following order using DLF-3000:

1 - CM3_DL_00000.fw
2 - CM3_OS_00000.fw
3 - CM3_LL_00000.fw

DLF-3000 software:
DLF3000 Download *It is important to note that you need to right click and run DLF3000 as an administrator.*

CM2000 (v17.011):
PowerLogic CM2000 (CM2) Firmware version 17.011 (FA221408)

CM3000 (v15.030):
CM3 DL 12.200
CM3 OS 15.030
CM3 LL 14.170

CM4000 (v16.010) and CM4 CVMT OS_11.210:
CM4 DL 13.000
CM4 OS 16.010
CM4 LL 14.170
CM4 CVMT OS 11.210
​​​​​
PM210 (v3.150):
PM210 firmware

PM600 Firmware:
PM600 OS 23.102

PM710 (v3.150 and v3.160):
PM710 firmware (V3.150)
PM750 firmware (V3.160)

PM800 Series meter (v12.700):
PM800 firmware

The following link is to the latest firmware for a PM5100 Series meter (v2.1.1 and v2.2.1):
PM5100 firmware

Firmware version 2.xx is not compatible with firmware version 1.xx. The following link is to the latest V1.xx firmware for a PM5100 Series meter (v1.5.4 and v1.6.4):
PM5100 V1 firmware

PM5300 (v2.1.1 and v2.2.1):
PM5300 firmware
Firmware version 2.xx is not compatible with firmware version 1.xx.The following link is to the latest V1.xx firmware for a PM5300 Series meter (v1.5.4 and v1.6.4):

PM5300 V1 firmware

PM5560 Series meter that used DLF-3000 for the upgrade (v1.01.0):
PM5560 firmware *All future upgrades past v1.01.0 use the FTP server for the upgrade. See firmware upgrades - PM5500 or follow FA299853.*

Released for: Schneider Electric Egypt and North East Africa