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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
What is the solution of ZELIO SOFT 2 V4.1 and it is displaying ERROR NO. DC46_86, ?
You are using a very old version of Zelio Soft , this version does not support Window 7/8 .

Please note that you need to download the V4.6.0 of ZelioSoft software from the following link:

https://www.se.com/download/ww/en/file/752077089-SR2SFT01_V4_6_light.zip/?fileName=SR2SFT01_V4_6_light.zip&reference=ZelioSoft2_V4_6_light&docType=Software---Updates

Further after downloading and installing this software , you will need to install the driver for the Cable SR2USB01 .

The cable driver based on the Operating System Windows 7 ; 32bit or 64bits if the software is saved at the following default location:

C:\Program Files\Schneider Electric\Zelio Soft 2\DriverUSB.

The procedure to install the 64 bit driver is also explained in one of the PDF help file on this location.

Schneider Electric Egypt and North East Africa

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