Issue
Changing the Com'X security certificate causes communication loss
Product Line
Com'X 200, Com'X 210, Com'X 510
Environment
Settings >> Security >> Certificates
Cause
When the device security parameters have changed the Com'X must reestablish communications by reloading the web interface.
Resolution
Allow device to reestablish communications.
Note: If you are unable to find security certificate settings then you may need to perform a firmware upgrade.
Changing the Com'X security certificate causes communication loss
Product Line
Com'X 200, Com'X 210, Com'X 510
Environment
Settings >> Security >> Certificates
Cause
When the device security parameters have changed the Com'X must reestablish communications by reloading the web interface.
Resolution
Allow device to reestablish communications.
Note: If you are unable to find security certificate settings then you may need to perform a firmware upgrade.
Released for: Schneider Electric Egypt and North East Africa
Need help?
Start here!
Find answers now. Search for a solution on your own, or connect with one of our experts.
Contact Support
Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Search FAQs
Search topic-related frequently asked questions to find answers you need.
Contact Sales
Start your sales inquiry online and an expert will connect with you.
