Browse FAQs

How to revert the Magelis back to Initial Start Mode (Factory State)?

Published date: 20 October 2020

Issue:
Looking to reset an HMI to Factory State. What methods are there to put a Magelis back to the state it came in when it is first taken out of the box?

Product Line:
XBTG, XBTGT, XBTGK, XBTGH, HMISTO, HMISTU, HMIGTO, HMIGTU, HMIGK, iPC

Resolution:

If you have Vijeo Designer Software:


Today, the simplest method to wipe out an existing Vijeo Designer application on a Magelis HMI, and to revert it back to the initial factory state, is to use the Runtime Installer application that is installed with Vijeo Designer. The Runtime Installer application can be found at the start menu. This tool is useful to also help recover your HMI whenever it is in a state where it is "waiting for a download" or "waiting for next connection".

For Windows 7
Look for the gray icon labeled "Runtime Installer" under:
Start->All Programs->Schneider Electric->Vijeo Designer 6.2->Tools

For Windows 10
Look for the gray icon labeled "Runtime Installer" under:
Start->Schneider Electric

Upon launching the Runtime Installer, you will see the following:


Pick the target type that matches the Magelis HMI you wish to restore back to the Initial Start Mode:


Next, pick the communication method of either Ethernet, Ehternet over NAT, or USB (requires XBTZG935 USB cable or Standard Mini-B USB to USB A cable where applicable).


For our example, we will choose Ethernet. Once you have choosen Ethernet as the communication method, enter the IP address of the Magelis HMI. Once you are set, press the "Send" button to start the process.

Upon detection of your HMI, you will be prompted that an identical or existing version of Vijeo Designer Runtime already exists. Press the YES button the continue with the process.

The Magelis HMI will reboot and start the process. You will see a progress bar on the Magelis HMI (non-IPC models only).

Upon completion, you will see the white Initial Start Mode screen.

If you do not have Vijeo Designer Software:

In the event that you do not have Vijeo Designer Software, you will need to replace the HMI. Please contact your local technical support.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.