How can we help you today?

Upon connecting the device in Ecoreach and changing the IP configuration to static in project area, I can’t see the IPV4 address, subnet etc. What could be wrong here?

My Ecoreach project is saved with DHCP configuration in Communication section of a device. But I have changed the communication configuration of IFE to static through the webpage.
A refresh button is given in Ecoreach device value area to refresh such parameters when a situation like this happens. Once you refresh, the values will be updated in the Device values column.

Schneider Electric Egypt and North East Africa

Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings