Issue
A users credentials fail to authenticate in Application Configuration Utility > Application Services Host:
Citect connection unavailable.
Note: Citect runtime must be running to perform this test
Note: Citect Runtime is already running.
Product Line
PowerSCADA Expert 8.1, 8.2, 9.0 (PSE 8.x, 9.x)
Environment
Application Configuration Utility
Cause
A successful connection by the Schneider Electric ApplicationServiceHost service requires a user already defined in the PowerSCADA project, server IP address and a parameter in the INI file. However, testing citect credentials will not work if it's running as a service. In this resolution, the INI parameter is missing.
Resolution
1. In Citect INI file, set [ctAPI] Remote = 1.
2. Shutdown and restart the Runtime (project).
3. Now the test will succeed:
**Embed video here**
Released for: Schneider Electric Egypt and North East Africa
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.
