In case of downgrade of the HMI SiteManager to any version lower than 7.1.00000, the HMI is not usable by the GateManager during the next 12 hours. It is possible to check if this issue would occur by checking what is the current version of an HMI before applying a downgrade.
It is a known issue due to an evolution of authentication method between SiteManager and GateManager since SiteManager 7.1.00000
It is a known issue due to an evolution of authentication method between SiteManager and GateManager since SiteManager 7.1.00000
Released for: Schneider Electric Egypt and North East Africa


Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.